Job overview
Virtual care runs on well-managed schedules. As a Remote Telehealth Scheduler you will schedule virtual visits, manage provider virtual visit calendars, confirm and remind patients about appointments and support rescheduling, cancellations and waitlists.
This is an experienced scheduling role for health systems, physician practices, telehealth vendors, managed care organizations and healthcare technology companies. Platforms and scope depend on the team you join.
This opportunity may suit people searching for telehealth scheduler jobs, remote telehealth scheduling jobs, work-from-home virtual visit scheduler jobs, or remote medical scheduler jobs.
Experience Required
Previous experience as a telehealth scheduler, medical scheduler or patient access specialist is required, along with strong telehealth scheduling knowledge, calendar management skills and appointment reminder experience. Medical office, medical scheduling, patient access or medical assistant certification is beneficial but not listed as required. Confirm requirements with the employer before applying.
Structured Remote Work with Predictable Hours
Telehealth scheduling runs on virtual clinic schedules and reminder cycles, usually weekday daytime, with no on-call and no in-person requirements. Both full-time and part-time positions are offered. Discuss your preferred schedule in your interview.
Administrative role, privacy first
This is an administrative role. It does not involve clinical decisions. Scheduling concerns are escalated per the employer's protocol. You will handle names, contact details, appointment, registration and insurance information, so employers train you on HIPAA awareness and expect strict confidentiality.
What you'll do
- Schedule virtual visits for patients
- Manage provider virtual visit calendars
- Support appointment reminder calls, texts and messages
- Confirm appointments with patients
- Reschedule appointments when requested and manage patient and provider cancellations
- Manage waitlists and fill appointment openings
- Support new patient scheduling and patient access
- Support patient registration and demographics
- Support insurance eligibility verification
- Document scheduling activity, support compliance and quality, and prepare scheduling and appointment reports
Daily workflow
A typical scheduling cycle may look like this:
Required qualifications
- Previous experience as a telehealth scheduler, medical scheduler or patient access specialist
- Strong telehealth scheduling knowledge and calendar management skills
- Appointment reminder experience
- Comfort with telehealth platforms, EHR scheduling modules and patient reminder systems
- Strong attention to detail
- Ability to work independently in a remote environment and maintain HIPAA compliance
- Reliable internet and a private workspace for confidential patient information
Nice to have
- Medical office or medical scheduling certification
- Patient access or medical assistant certification
- Telehealth scheduling experience
- Provider scheduling experience
- EHR scheduling module experience
Tools you may use
Benefits
Training opportunities
Onboarding and ongoing training details are shared during your interview.
Work from home
Fully remote across the listed U.S. states.
Full or part-time
Choose the schedule that fits, where the employer offers it.
Professional development
Grow your telehealth scheduling career with the team.
Meaningful work
Help patients get to their virtual visits smoothly.
Employer benefits
Health coverage, paid time off and retirement options are outlined by the employer during the interview.
Remote work equipment for this role
Most employers expect you to have the basics. Equipment support details are confirmed during your interview.
Computer
A computer that runs your work tools smoothly.
Internet
A steady connection for tools and video meetings.
Headset
Clear audio for meetings and calls.
Private workspace
A quiet place where confidential information stays private.
Never pay to get hired
Real employers do not charge for training, equipment or background checks. Read our guide on how to spot remote job scams.
Application process
Apply Online
Send the short form and your resume. Mention any relevant experience.
Quick Screen
We check your setup and ask a few questions about your tools.
Employer Interview
Meet the team and learn about the work and schedule.
Onboarding and Start
Complete employer onboarding, then begin scheduling virtual visits.
Frequently asked questions
Do I need experience?
Yes. Previous experience as a telehealth scheduler, medical scheduler or patient access specialist is required.
Do I need a certification?
Not required, though medical office, scheduling, patient access or medical assistant certification can help. Confirm with the employer.
Is this a clinical job?
No. You manage virtual visit schedules and reminders. You do not make clinical decisions.
Is the job fully remote?
Yes, in the listed U.S. states.
Does it cost anything to apply?
No. Applying through MySuperio is always free.
Similar entry-level openings
Remote Telehealth Virtual Assistant
Remote Scheduling Assistant
Remote Patient Scheduler
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