Job overview
Patients get better care when nothing falls through the cracks. As a Remote Care Coordinator (Non-Clinical) you will keep care plan tasks moving: coordinating between providers, tracking referrals, following up on care tasks and supporting patients through transitions of care.
No clinical license and no prior care coordination experience is needed. Paid training covers care plan workflows, referral tracking, EHR and care management systems and HIPAA basics. The specific program, patient population and scope depend on the team you join.
This opportunity may suit people searching for non-clinical care coordinator jobs, remote care coordinator jobs, work-from-home care coordination jobs, or no experience healthcare jobs.
No Experience Required: We'll Train You
No clinical license and no prior care coordination experience is required. Employers provide paid training on care plan workflows, referral tracking, care transitions, care management systems and HIPAA, and you learn the work step by step. Many coordinators come from medical office, administrative or healthcare support roles. Some employers may prefer a care coordination certification, so confirm in your interview.
Structured Remote Work with Predictable Hours
Care coordination runs on scheduled care plan tasks, referral queues and patient outreach, usually weekday daytime, with no on-call and no in-person requirements. Both full-time and part-time positions are offered. Discuss your preferred schedule in your interview.
Non-clinical role, scope of practice and privacy first
Care Coordinators do not diagnose, treat, prescribe or give clinical advice. Clinical concerns, medical questions and situations that need clinical judgment are escalated to clinical teams per the employer's protocol. You will handle names, contact details, health conditions, care plans and referrals, so employers train you on HIPAA awareness and expect strict confidentiality.
What you'll do
- Welcome patients into the care coordination program
- Support the care team in developing care plans and keep care plan tasks on track
- Coordinate care between multiple providers and coordinate appointments
- Coordinate referrals to specialists and services and track referral status through completion
- Support patients through transitions of care and post-discharge coordination
- Support medication-related care tasks, preventive care reminders and chronic care tasks
- Keep the care team and patients informed through proactive outreach
- Flag care gaps and unmet needs
- Escalate clinical and safety concerns to clinical teams per protocol
- Document each patient contact, update care plans and coordinate with community partners
Daily workflow
A typical coordination cycle may look like this:
Required qualifications
- No clinical license required, this is a non-clinical role
- No prior care coordination experience required, paid training provided
- High school diploma or equivalent preferred
- Strong organizational skills to manage care plan tasks and trackers
- Strong coordination skills across teams and providers
- Strong communication skills with care teams, providers and patients
- Comfort with care plan workflows, EHR systems and coordination tools
- Reliable internet and a private, quiet workspace for confidential conversations
Nice to have
- Care coordination or care management experience
- Medical office or healthcare admin experience
- Referral coordination experience
- Patient support or patient navigation experience
- Care coordination certification (helpful, not required)
Tools you may use
Benefits
Paid training
Learn care plan workflows, referral tracking and systems on the clock.
Work from home
Fully remote across the listed U.S. states.
Full or part-time
Choose the schedule that fits, where the employer offers it.
Career development
Build care coordination experience and grow into care management roles.
Meaningful work
Help patients get coordinated care so nothing falls through the cracks.
Employer benefits
Health coverage, paid time off and similar perks are outlined by the employer during the interview.
Remote work equipment for this role
Most employers expect you to have the basics. Equipment support details are confirmed during your interview.
Computer
A computer that runs your work tools smoothly.
Internet
A steady connection for tools and video meetings.
Headset
Clear audio for meetings and calls.
Private workspace
A quiet place where confidential information stays private.
Never pay to get hired
Real employers do not charge for training, equipment or background checks. Read our guide on how to spot remote job scams.
Application process
Apply Online
Send the short form and your resume. Mention any relevant experience.
Quick Screen
We check your setup and ask a few questions about your tools.
Employer Interview
Meet the team and learn about the work and schedule.
Paid Training and Start
Complete paid training on care coordination workflows and systems, then begin supporting patients.
Frequently asked questions
Do I need a clinical license?
No. This is a non-clinical role.
Do I need experience?
No. Paid training is provided and you learn the work step by step.
Is this a clinical job?
No. You do not diagnose, treat or give medical advice. Clinical concerns go to the clinical team.
Is the job fully remote?
Yes, in the listed U.S. states.
Does it cost anything to apply?
No. Applying through MySuperio is always free.
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